Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to sofreshscoopers.com and So Fresh Scoopers LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to So Fresh Scoopers LLC include sofreshscoopers.com and So Fresh Scoopers. The So Fresh Scoopers website is a pet waste removal service site. By using the So Fresh Scoopers website, you consent to the data practices described in this statement.
Collection of Your Personal Information
In order to better provide you with services offered, So Fresh Scoopers may collect personally identifiable information, such as your:
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First and Last Name
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Mailing & Physical Address
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Email Address
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Phone Number
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Information about your property (e.g., gate access, areas to clean)
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Information about your pets (e.g., names, birthdays, breed)
If you purchase services from So Fresh Scoopers, we collect billing and payment information to complete the transaction.
So Fresh Scoopers may also collect non-personal demographic information, such as:
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Age
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Gender
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Household Income
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Location data
We only collect personal information you voluntarily provide. However, you may be required to submit certain information to access specific services, including creating an account, requesting a quote, subscribing to updates, or submitting payment.
Use of Your Personal Information
So Fresh Scoopers collects and uses your personal information to:
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Operate and deliver services
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Communicate with you regarding services and promotions
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Process billing and payments
We may also use your information to inform you about other services or offers provided by So Fresh Scoopers.
Sharing Information with Third Parties
So Fresh Scoopers does not sell, rent, or lease its customer lists to third parties.
We may share data with trusted partners to provide support services, such as email delivery, scheduling, customer service, or advertising. These third parties are required to keep your information confidential and are only permitted to use it for providing the services requested.
We may disclose your personal information if required by law or in good faith belief that such action is necessary to:
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Comply with legal obligations
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Protect the rights or safety of So Fresh Scoopers or users
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Prevent fraud or other illegal activity
Advertising & Analytics
We may use your information on third-party platforms (e.g., Google Ads, Meta/Facebook) to provide customized advertising. We may also conduct user surveys and collect anonymous usage data to improve services.
Tracking User Behavior & Cookies
We may track user behavior on our website to understand usage trends and preferences. Cookies may be used to personalize content, save login data, and improve user experience. You can accept or decline cookies through your browser settings.
Data Security
We implement appropriate security measures, including SSL encryption, to protect your personal data. However, no method of transmission over the internet is 100% secure.
Right to Access & Deletion
You may request access to, or deletion of, your personal information at any time unless retention is required for:
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Completing transactions
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Fraud prevention and security
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Legal compliance
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Internal analytics or service improvement
Children Under Thirteen
So Fresh Scoopers does not knowingly collect personal information from children under the age of thirteen. If you are under 13, please ask a parent or guardian for permission before using our site.
Opt-Out & Unsubscribe
You can opt-out of promotional communications at any time by:
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Clicking the "Unsubscribe" link in an email
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Replying "Stop" to a text message
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Contacting us at: sofreshscoopers@gmail.com
Text Message Communications
By providing your phone number, you agree to receive SMS messages from So Fresh Scoopers regarding services, promotions, and account updates. You may opt out at any time by replying "Stop."
External Data Storage
We may store your information on secure servers provided by trusted third-party vendors.
Changes to This Policy
So Fresh Scoopers reserves the right to update this Privacy Policy as needed. Material changes will be communicated via email or a notice on our website. Continued use of our site and services constitutes acceptance of these changes.
Contact Information
So Fresh Scoopers welcomes your questions or comments regarding this Privacy Policy:
Email: sofreshscoopers@gmail.com
Phone: (503) 567-2667
Effective as of April 1, 2025